Reference

Terms & Conditions at 1q1

Before you explore the lobby, place a wager or request a withdrawal, these Terms & Conditions set out exactly what you agree to when you open an account…

Applies to all 1q1 accountsGoverned by applicable lawUpdated when policy changesContact us for clarifications
1q1 Terms & Conditions at 1q1
TERMS QUERIES AND CONTACT

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been handled in a way that conflicts with what…

Email Support Send your Terms-related question or formal dispute notice to our support address and we…
Live Chat Start a live chat session directly from your account dashboard to ask about specific…
Help Centre Browse the Help Centre on 1q1.club for clause-by-clause explanations of common account situations, withdrawal…
HOW WE UPHOLD THESE TERMS

Data, Security and Account Integrity at 1q1

These six areas define how we fulfil our side of the agreement you enter when you open an account.

Data Handling

Account data you provide during registration is held securely and used only for purposes set out in these Terms.

Cookie Policy

We use cookies to maintain your session, remember your preferred language and analyse traffic patterns on 1q1.club.

Account Security

Your account credentials are your responsibility. We strongly recommend a unique password not used elsewhere.

Data Retention

We keep account records — including transaction history and identity documents submitted during verification — for the period required by…

Requesting Changes

To update your registered email, phone number or payment details, submit a request via live chat or email with the…

Dispute Resolution

If a dispute arises about account activity, please raise it in writing within 30 days of the event in question.

Common Questions About Your 1q1 Account Agreement

The questions below address what we hear most often about how these Terms work in practice — covering account eligibility, data rights, changes to the agreement and what happens during a dispute.

These Terms apply to any individual who registers or accesses an account on 1q1.club. By completing registration you confirm you are acting on your own behalf, that participation is permitted under the laws of your location, and that you accept these Terms in full.

We will post the updated Terms on 1q1.club with a revised date. Continuing to use your account after the effective date means you accept the changes. If you do not agree, close your account and withdraw your remaining balance before the new version takes effect.

Yes. Contact our support team by email or live chat and request a data summary. We will compile your account details, transaction records and any identity documents on file and respond within seven business days in accordance with applicable law.

Submit your dispute in writing — by email or live chat — within 30 days of the event you are questioning. Include your account ID and a clear description. Our team will review session logs and transaction records before providing a written decision within seven business days.

Yes, these Terms form the overarching agreement for all account activity. Payment transactions via UPI, Paytm or PhonePe are additionally governed by our Payment Policy, which operates alongside these Terms and covers processing timelines and verification requirements.

You are responsible for keeping your login credentials confidential. These Terms require you to notify us immediately if you suspect unauthorised access. We handle verified breach reports promptly, but actions taken under your credentials before a report is filed remain your responsibility.

Contact support by email or live chat and submit a closure request. We will process your request, return any eligible balance to your verified UPI, Paytm or PhonePe account, and confirm account closure in writing once all pending transactions are settled.